As a seller, sales is our top priority, we would normally need as many potential buyers as possible. But sometimes there are really certain types of buyers you don’t want to do business with. Those are buyers who have a couple of unpaid item strikes or negative feedback scores.
With eBay, we can manage who can buy from us by setting up the buyer requirements. Setting up your buyer requirements can help you reduce your exposure to buyers who might make transactions more difficult or expensive. Buyers impacted by your requirements can still see your listings, but they won’t be able to bid on or buy your items.
Now let’s walk you through on how to set this up.
Setup your Buyer Requirements
1. Log in to your eBay Sellerhub account at www.ebay.com/sellerhub.
2. Once you’re in, click My eBay located at the top-right of the page.
3. On My eBay summary, click the Account tab.
4. Under Account Preferences, click Site Preferences.
5. Scroll down and look for the buyer requirements section then click the Edit link on the right.
6. So this is the buyer’s requirements page.
- You can block buyers with Unpaid Item Strikes. Just specify how many unpaid items strikes the buyer has and on how many months.
- This requirement can help you avoid bidders and buyers with a history of not paying for the items they have agreed to purchase.
- Block buyers in locations to which you don’t ship to.
- This requirement can help you avoid buyers who agree to purchase your items without realizing you don’t ship to their location.
- You can also block buyers with a negative feedback score.
- This requirement can help you avoid buyers who have received more negative than positive feedback from other eBay members bidding on your item.
- Block buyers who may bid on several of your items and have not paid it.
- You can also apply these settings to your active and future listings.
- The last one is to block buyers from contacting you.
7. Once everything is all set, just click the submit button.
You should receive a confirmation of the settings that you made on your buyer’s requirements.
So there you have it, that’s how you set up your buyer requirements on eBay.
Want us to walk you through it? Watch the video here!
If you want to expand your e-commerce business on different platforms, check out our other E-commerce Tutorials.
Just to let you know, we have a couple of experts who have excelled in E-commerce and are willing to share their knowledge. You can out check their blogs at https://blog.sellerschoice.digital/
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